Blog

R&D costs can add up quickly. Whether you’re developing something new or improving what you already have, keeping expenses in check is key.

In today’s digital age, businesses generate vast amounts of audio and video content daily. From essential Microsoft Teams meetings to client calls on Google Meet, managing this content can quickly become overwhelming.

Imagine knowing exactly how every customer feels during each interaction – whether they’re happy, frustrated, or somewhere in between. In a contact center, this insight is crucial to turning a one-time customer into a loyal advocate.