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Videos

  • Introducing ElevateAI by NICE (25:02)
    CX Today's Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE for a wide-ranging discussion and demonstrations of the app's latest innovations. We discuss:

    How to get started with ElevateAI
    The Gen AI use cases within ElevateAI
    How the “Ask ElevateAI” feature works
    Which models power ElevateAI’s Gen AI?

    September 2024
  • Rise to the CX Summit
    Rise to the CX Summit with ElevateAI Explore

    Access built-in reporting and dashboard capabilities without leaving ElevateAI and without the need for complex BI tool licenses or integrations.

    Explore is our widget-based dashboard and reporting tool, available for free with any transcription.

    August 2024
  • 5 Contact Center AI Challenges
    CX Today's Charlie Mitchell, ElevateAI by NICE's Neeraj Verma, and Derek Top of Opus Research discuss five contact center AI challenges and trends, including:

    • Challenge 1: Limited Accessibility
    • Challenge 2: Achieving Cost-Efficiency
    • Challenge 3: Comparing Different AI Models
    • Challenge 4: Ensuring Security
    • Challenge 5: Embracing the Unknown

    April 2024
  • Rise above the chaos
    Analyze every interaction with AI models built on the world's largest CX dataset, processing 1,000 interactions for free every day.

    1K Every Day? That's ElevateAI.

    October 2023
  • Code Less. Achieve More.
    The first in market to focus on developers, ElevateAI by NICE lets you code less and achieve more.

    Start for free with with 1,000 free interactions daily. Scale infinitely, using the world's largest CX dataset and our Cloud API.

    1K Every Day? That's ElevateAI.

    October 2023
  • Start for free. Scale infinitely
    Process 1,000 interactions for free, every day with our innovative 1K Every Day program.

    Start for free. Scale infinitely.

    October 2023
  • TalkingPoinz Interview: Dave Michels + Neeraj Verma
    Dave Michels asks the hard hitting questions about NICE's new ElevateAI Cloud API launch.

    Dave Michels, Principal Analyst and Founder of TalkingPointz, talks to Neeraj Verma, GM, ElevateAI by NICE, at NICE Interactions 2023.

    June 6, 2023
  • No More Limits with ElevateAI
    The leading API for contact center transcription and CX AI - including accurate speech-to-text, sentiment scoring, behavioral analysis. Watch how ElevateAI takes Customer Experience to new heights.
  • NICE ElevateAI
    Understand and transcribe conversations with the most cost-effective API for contact center applications.

    No more tedious analysis. No more expensive services. No more limits.

    Make your contact center smarter with ElevateAI.

    March 2023
  • ElevateAI
    Developer-friendly APIs providing accurate, affordable speech-to-text and CX. AI to enrich every moment of every interaction.

    The first speech-to-text API to focus on the needs of developers. That's ElevateAI by NICE.

    December 2022