Tech Terms: User Experience (UX)
by Amanda Dingus
October 14, 2025
Great experiences don’t just happen. They’re designed.
Enterprise AI Insights
AI-Powered Transcription
Discover strategic insights, real-world applications, and innovation trends driving enterprise AI from the team behind ElevateAI.
by Amanda Dingus
October 14, 2025
Tech Terms: Human-in-the-Loop (HITL)
by Amanda Dingus
September 30, 2025
AI is fast. Humans bring judgement.
Tech Terms: Punctuated Transcripts
by Amanda Dingus
September 02, 2025
In today’s enterprise contact centers, transcripts aren’t just text – they are the foundation for insights and intelligence. Yet, raw transcripts without proper punctuation, formatting, and structure fall flat.