State of The Art Intelligence Within Your Applications

Cost Effective

meaningful savings with
flexible pricing options

Highly Accurate

industry-leading transcription

Open and Flexible

integration for any technology stack

Unrivaled AI

trained on the world’s largest CX datasets

Safe and Secure

automatic redaction of sensitive information

ElevateAI's Speech to Text API Takes Customer Experience to New Heights

20 Years of Experience.
Billions of Interactions Analyzed.
State of The Art Insights Now In Your Control.

What will you build?

Gain instant access to speech recognition and CX AI features, driven by over 20 years of research and verified use cases, via a developer-friendly API. From startups to the world’s largest brands, NICE’s innovative AI-driven solutions are trusted by millions of users, and now at your fingertips with ElevateAI. Get started today!

01

Automatically convert audio files into analyzable text.

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01

Transcription

02

Build smart applications that improve customer experience with pre-built AI speech models.

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02

CX AI

Easy integration for accelerated innovation...

Upgrade CX and stay ahead of the curve with a speech-to-text API developed from over 20 years of contact center research and experience, backed by 70 technology patents.

  • AI models trained on the largest CX datasets in the world
  • Built using the latest AI, machine learning, deep learning, and NLU/NLP research
  • Transformer-based platform for highest accuracy
  • High-dimensional semantic speech models with context awareness

Defying Limits and Redefining CX with the World’s Best Brands

Start Building Today

Power innovative solutions with easy-to-use transcription and CX insights driven by the latest in AI and deep learning

GET STARTED NOW

Happy Customers. Better Results.

AI in CX: Three Steps to Use AI to Foster a Customer-Centric, Competitive Organization

Download whitepaper from Aberdeen Strategy & Research

0x

increase in customer
satisfaction YoY

0x

decrease in customer
effort YoY

0x

decrease in operational
costs YoY

0x

increase in client
retention rates YoY

Learn more about ElevateAI use cases

Whitepaper

ElevateAI eBook

Whitepaper

AI Sentiment Analytics Explained

Whitepaper

Sentiment in Customer and Agent Interactions

Whitepaper

AI, The Invisible Engine Behind Modern CX

Webinar

CX Styles of the Data Rich & Famous

Webinar

AI Made Easy: Effortlessly Resolve Customers' Needs at Pace and Scale

Webinar

The Contact Center & AI: Making Real-World Progress

Whitepaper

The ROI of Smart Self-Service

Webinar

Is Your CX Everywhere Ready?

Power Next Level Customer Experiences

Get Started with the API