Achieve Unparalleled Accuracy
Powered by NICE's market-leading AI technology, we deliver unmatched transcription accuracy, effortlessly converting audio into actionable insights and data. Continuous innovation? That’s ElevateAI by NICE.
Unlock the full potential of ElevateAI Transcription with insights delivered by our benchmark CX model or our new, 40% more accurate, Echo model.
With the introduction of Echo, we are unveiling the next generation of AI-powered contact center intelligence – of transcription intelligence – transforming every customer interaction into a strategic asset.
All available with our 1K Every Day program.
Gain critical insights, make smarter decisions, and achieve greater speed, accuracy, and 10x the savings, as compared to the competition.
Transcribe voice data from any audio file, regardless of file quality
Tracks conversational impact
Recognizes audio data across multiple channels
Understands word-level speech recognition
Pinpoints unique speakers
Removes social security, credit card & CVV numbers
Develop smart applications
Boosts speech-to-text accuracy
Streamlined access to a portfolio of pre-built AI models through our web-based platform or user-friendly API, with a user interface that was designed for our customers, by our customers.
ElevateAI by NICE makes it easier, faster, and more affordable for contact centers to leverage the power of AI to enhance customer engagement.
Cost-Effective Solutions
Our speech-to-text technology, refined over decades, offers significant savings and flexible pricing. With our 1K Every Day program, you can start for free with 1,000 daily interactions, while benefiting from enterprise-grade infrastructure and a scalable pay-as-you-go model.
Highly Accurate Transcripts
Our transcription engines, built on 20+ years of research and billions of contact center interactions, deliver unmatched conversational accuracy. Alongside our benchmark CX model, we've introduced Echo – our most accurate transcription model yet, offering both speed and precision in one seamless package.
Enterprise-Grade Technology
Our speech-to-text APIs process millions of audio and video files daily, delivering fast and accurate results for thousands of customers, including Fortune 500 companies. This enables users to leverage our deep domain expertise, fueling rapid innovation and unmatched efficiency.
Superior Experiences
Our long-standing partnerships with the world’s leading brands provide an unrivaled ability to transcribe speech-to-text interactions, as well as to understand conversations at scale.