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ElevateAI delivers insights and intelligence to every contact center. Powered by the best of NICE’s AI research and technology – automatically converting audio into analyzable text, at low-to-no cost.
Use AI-powered transcription from ElevateAI by NICE to make insights accessible across your organization
Pairing the power of free transcription with NICE’s market-leading Enlighten AI and CX AI models to uncover the hidden insights in your data
Transcribe voice data from any audio file, regardless of file quality
Tracks conversational impact
Recognizes audio data across multiple channels
Understands word-level speech recognition
Pinpoints unique speakers
Removes social security, credit card & CVV numbers
Develop smart applications
Boosts speech-to-text accuracy
Streamlined access to a portfolio of pre-built AI models through user-friendly APIs, with a User Interface that was designed for our customers, by our customers.
ElevateAI by NICE makes it easier, faster, and more affordable for contact centers to leverage the power of AI.
Cost-Effective Tools
Our speech-to-text transcription technology has been optimized for decades, allowing us to provide our users with meaningful savings and flexible pricing options.
Highly Accurate Transcripts
Our transcription engines are continuously enhanced by billions of contact center interactions, resulting in highly accurate and generalizable models.
Enterprise-Grade Solutions
Our speech-to-text APIs process millions of audio and video files daily for thousands of customers, including the Fortune 500. This allows our users to tap into our deep domain expertise, driving rapid innovation cycles.
Superior Experiences
Our long-standing partnerships with the world’s leading brands provide an unrivaled ability to transcribe speech-to-text interactions, as well as to understand conversations at scale.