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Automatically convert audio into analyzable text with an API powered by the best of NICE’s AI research and technology.
Tap into the deepest CX analytics domain expertise with just a few simple command lines
Leverage robust models created using an abundance of data and trusted by the world's largest brands
Transcribe from any source
Recognize multiple channels
Pinpoint unique speakers
Track conversational impact
Understand word-level recognition
Remove social security, credit card & cvv numbers
Boost speech-to-text accuracy
Develop smart applications
Our API can process millions of audio files every day for hundreds of customers, including many of Fortune 500 enterprises.
Learn moreOur transcription is continuosly enhanced by billions of contact center interactions resulting in highly accurate and generalizable models.
Learn moreOur longstanding partnership with the world’s leading brands provides an unrivaled ability to understand conversations at scale.
Learn moreOur technology has been optimized for decades allowing us to provide our users with meaningful savings and flexible pricing.
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