Achieve Unparalleled Accuracy
Powered by NICE's market-leading AI technology, ElevateAI delivers unmatched transcription accuracy, effortlessly converting audio into actionable insights and data.
With the introduction of our new Echo model, ElevateAI delivers the next generation of AI-powered contact center intelligence – transforming every customer interaction into a strategic asset.
Unlock the full potential of ElevateAI Transcription, powered by NICE’s Enlighten AI and CX AI models – and the innovative new Echo model – with 1K Every Day.
Gain critical insights, make smarter decisions, and achieve greater speed, accuracy, and 10x the savings, as compared to the competition.
Transcribe voice data from any audio file, regardless of file quality
Tracks conversational impact
Recognizes audio data across multiple channels
Understands word-level speech recognition
Pinpoints unique speakers
Removes social security, credit card & CVV numbers
Develop smart applications
Boosts speech-to-text accuracy
Streamlined access to a portfolio of pre-built AI models through our web-based platform or user-friendly API, with a user interface that was designed for our customers, by our customers.
ElevateAI by NICE makes it easier, faster, and more affordable for contact centers to leverage the power of AI to enhance customer engagement.
Cost-Effective Solutions
Our speech-to-text transcription technology has been optimized for decades, allowing us to provide our users with meaningful savings and flexible pricing options.
Highly Accurate Transcripts
Our transcription engines are continuously enhanced by billions of contact center interactions, resulting in highly accurate and generalizable models.
Enterprise-Grade Technology
Our speech-to-text APIs process millions of audio and video files daily for thousands of customers, including the Fortune 500. This allows our users to tap into our deep domain expertise, driving rapid innovation cycles.
Superior Experiences
Our long-standing partnerships with the world’s leading brands provide an unrivaled ability to transcribe speech-to-text interactions, as well as to understand conversations at scale.