Yes! Our tiered-based pricing model provides automatic discounts based on your monthly volume. Please see our invoicing policy for additional details.
How do I upgrade from a free acount?
Click on Upgrade my account on the home page or on the plans page. You can easily add credit to your account using a credit card or contact firstname.lastname@example.org for more details!
How does billing work?
Invoices are issued monthly based on usage, and with no minimum commitment you only pay for what you use (down to the second)!
Can I get a custom quote?
Of course! Reach out to us any time via the 'Contact Us' link located at the top of this page or email email@example.com
Can I use a credit card to pay?
Yes! prepaid accounts can refill their accounts using a credit card. Please see our invoicing policy for additional details.
How much does CX AI cost for text files (standalone)?
Transcript and chat files are billed at $0.01 per 1,000 words. Please see our invoicing policy for additional details.
How long does it take for files to process?
Each audio file typically processes within 25-65% of the audio length, where files may be processed in parallel. Chats and transcripts typically process in under 10 seconds. See our robust product documentation for additional details.
What languages does ElevateAI support?
ElevateAI supports North American English, International English, North American Spanish, Brazilian Portuguese, and Japanese. Don't see what you need? We are always adding additional language support, so please reach out to firstname.lastname@example.org to discuss availability!
I have more questions – how do I speak with someone?
Our team of developers, product experts, and sales team is here to help! Reach out to us any time via the 'Contact Us' at the top of this page or at email@example.com