Build the Future of CX

Develop smart applications with pre-built AI models like sentiment and behavioral detection that unlock insights to improve customer experience.

Years of Analytics Innovation

Tap into the deepest CX analytics domain expertise with just a few simple command lines

Interactions Analyzed Every Day

Leverage robust models created using an abundance of data and trusted by the world's largest brands

Purpose-Built Models for CX

Gather Immediate Insights


Understand feelings and emotions

Voice Activity

Non-interaction & speaker time

Flexible File Format

Analyze audio, transcripts, and chats

Improve Customer Satisfaction

Acknowledge Loyalty

Recognize existing relationship

Inappropriate Action

Flag potential issues

Promote Self-Service

Encourage web and chat resources

Effective Questioning

Know what to ask

Demonstrate Ownership

Gain insights into accountability

Active Listening

Respond with mutual understanding

Be Empathetic

Connect in meaningful ways

Build Rapport

Develop trust and affinity

Set Expectations

Communicate next steps

Identify Vulnerable Customers

Vulnerable Customer

Gain a complete picture of customer vulnerability

Vulnerable Capability

Identify inadequate financial knowledge

Vulnerable Health

Identify challenging physical conditions

Vulnerable Life Event

Identify negative circumstances

Vulnerable Mental Health

Identify vulnerable mental illness

Vulnerable Resilience

Identify low ability to withstand financial change

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Why ElevateAI CX AI

Proven AI

Our AI is trained on billions of contact center interactions across numerous industries providing insights to accelerate your roadmap and beat the competition.

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CX Superiority

Our longstanding partnership with the world’s leading brands provides an unrivaled ability to understand customer experience at scale.

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Our API can process millions of files daily, allowing users to tap into our deep domain expertise and rapidly innovate.

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Cost Effective

Our technology has been optimized for decades allowing us to provide our users with meaningful savings and flexible pricing.

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Take Your CX Intelligence to the Next Level