Use pre-built models from NiCE ElevateAI to uncover insights, improve CX & boost agent performance – at scale.
Start free with 1,000 daily transcriptions – convert audio to actionable text using our CX Model or Next-Gen Echo Model
Enhance CX with pre-built AI models trained on decades of NiCE expertise – ready to deploy for real-time insights and automation
Leverage GenAI features like AutoSummary, Agent Action Items, and Ask ElevateAI – built to deliver fast, contextually-aware insights
Explore your data in-platform with our free, widget-based dashboard – available with every transcription for instant insights.
Elevate your legal transcription with NiCE ElevateAI’s speech-to-text Cloud API – built for secure, scalable Audio eDiscovery.
Auto-generate rich call summaries – with key details like intent, actions, resolution, and sentiment – to save time and improve accuracy.
Automatically generate a clear list of agent-related action items from each interaction – flagged during the conversation by or for the agent.
Automate post-call summaries with detailed, start-to-finish accounts – saving time and reducing manual effort.
Automatically generate a structured list of topics from customer interactions – turning conversations into actionable insights.
Get contextual answers to follow-up questions – post-interaction – so nothing is overlooked and every conversation is clear.
Uncover actionable insights to elevate agent performance and enhance CX – at scale, across every interaction.
Isolate individual issues and resolution steps from every customer interaction – ensuring transparency and traceability.
