Announcements

We’re thrilled to introduce our latest ElevateAI release, featuring powerful, free Generative AI tools designed specifically for the contact center industry. This innovative update allows businesses to revolutionize customer interactions, improving both efficiency and customer satisfaction.

ElevateAI is excited to announce the latest upgrade to our Free Forever Plan, now offering up to 1,000 free AI-driven interactions and CX insights, every day.

In today’s fast-paced contact centers, accurate and cost-effective transcription is essential for extracting actionable customer insights. ElevateAI by NICE is a game-changer in this space, offering AI-powered transcription that doesn’t just meet expectations – it exceeds them.