Product News

Customer sentiment is more important than ever. Customers are constantly sharing their feedback online and other potential customers are paying attention.

We are excited to announce the release of our groundbreaking Generative AI API features, tailored specifically for the contact center industry! With this innovative ElevateAI release, we are empowering contact centers worldwide to revolutionize customer interactions like never before.

With customers freely sharing feedback online, every word carries a lot of weight. A single negative review can quickly tarnish a company’s image, spreading across platforms and impacting its reputation overnight.