Transcription

For enterprise healthcare systems, voice interactions aren’t just service touchpoints. They are clinical signals, operational data points, and regulatory requirements.

If your customers are talking, Speech-to-Text (STT) technology makes sure you’re listening – and learning. In a digital-first contact center, voice interactions still matter.

AI in the contact center has moved far beyond the hype. As two recent features in No Jitter and AI Business make clear, the question isn’t whether AI can help – it’s whether your AI can scale, integrate, and drive action in the real world.