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Achieve Unparalleled Accuracy

Meet the Next Generation of AI-Powered Transcription

ElevateAI delivers unmatched transcription accuracy, powered by NiCE's market-leading AI technology, effortlessly converting audio into actionable insights and data.
Continuous innovation? That’s ElevateAI by NiCE.

Scale Actionable Insights with ElevateAI’s Next-Gen Transcription

Leverage ElevateAI’s CX and Echo models – plus our 1K Every Day program – to scale transcription, effortlessly. Turn every customer interaction into a strategic asset, uncovering insights that drive better decisions and business results.

Automatic Speech Recognition
Enterprise Scale
Technology
State-of-the-Art
Accuracy
Free DIY
Transcription

Key Speech-to-Text API Transcription features include:

Any Audio Format

Any Format, Any Fidelity

Word Timings

Detailed Conversational Timing Insights

Dual-Channel Support

Multi-Channel Audio Recognition

Confidence Scores

Understand Word-Level Accuracy Insights

Speaker Diarization

Distinguish Unique Speaker Voices

PII Redaction

Remove Sensitive Customer Data: SSNs, Credit Cards, CCVs

CX AI Add-On

Improve CX with ML, NLP & Analytics

Transformer Technology

Boost Speech-To-Text Accuracy

Unlock Precision with
Next-Gen Transcription

Achieve Enterprise-Grade Precision
Echo by ElevateAI is a next-gen transcription solution engineered for enterprise performance. With 40% improved accuracy, seamless multilingual support, and unbeatable cost-efficiency, Echo allows organizations to transcribe audio quickly and accurately at scale – empowering businesses to stay ahead.

Transform Transcription into Actionable Insights
Equip your teams with real-time insights and enhance your data capabilities. Built to meet the demands of today’s fast-paced, global enterprises, Echo turns transcription into a strategic asset, enabling smarter decision making and driving business growth.

Why ElevateAI Transcription?

Cost-Effective Solutions

With decades of optimization, ElevateAI offers scalable, cost-effective solutions that provide meaningful savings and flexible pricing options tailored to enterprise needs.

Highly Accurate Transcripts

Our transcription engines, built on decades of research and billions of contact center interactions, deliver unmatched conversational accuracy. Alongside our benchmark CX model, we've introduced Echo – our most accurate transcription model yet, offering both speed and precision in one seamless package.

Enterprise-Grade Technology

ElevateAI’s robust APIs process millions of audio, video, and text files daily for thousands of customers – including Fortune 500 companies – offering deep domain expertise to fuel rapid innovation cycles at scale.

Superior Experiences

Through strong partnerships with leading global brands, ElevateAI delivers value-added, personalized customer experiences that scale across all touchpoints, ensuring consistent quality at an enterprise-level.

Ready to elevate your contact center transcription?