Enterprise AI Insights

AI in Action for CX & Contact Centers

Discover strategic insights, real-world applications, and innovation trends driving enterprise AI from the team behind ElevateAI.

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Echo Just Got Smarter: Introducing Echo Real-Time Transcription

When we launched Echo, our next-generation transcription model, we set a new standard for accuracy, language support, and affordability across the contact center industry. ElevateAI Echo was built from the ground up to help teams capture conversations with clarity and speed, post-call, unlocking smarter insights with fewer compromises.
Retro Floppy Disk Photo Source // Unsplash: Fernando Lavin

Tech Terms: Data Quality

Enterprise leaders agree on one thing: data fuels every strategic decision. But that data only works when it is clean, consistent, and complete.