Enterprise AI Insights

All Things ElevateAI

Discover strategic insights, real-world applications, and innovation trends driving enterprise AI – from the team behind ElevateAI.

Sparkler Credit // Unsplash: Marisol Benitez

Echo Just Got Smarter: Introducing Echo Real-Time Transcription

When we launched Echo, our next-generation transcription model, we set a new standard for accuracy, language support, and affordability across the contact center industry. ElevateAI Echo was built from the ground up to help teams capture conversations with clarity and speed, post-call, unlocking smarter insights with fewer compromises.
Headphones and laptop at rest

Unlocking the Future of Contact Centers

NiCE VP of AI Products – and NiCE ElevateAI GM and Founder – Neeraj Verma recently sat down with CMSWire to discuss the future of contact centers, innovative technologies, and the models and mindset underpinning the latest releases across ElevateAI.