Enterprise AI Insights

AI in Action for CX & Contact Centers

Discover strategic insights, real-world applications, and innovation trends driving enterprise AI from the team behind ElevateAI.

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Echo Just Got Smarter: Introducing Echo Real-Time Transcription

When we launched Echo, our next-generation transcription model, we set a new standard for accuracy, language support, and affordability across the contact center industry. ElevateAI Echo was built from the ground up to help teams capture conversations with clarity and speed, post-call, unlocking smarter insights with fewer compromises.
Technicolor Laptop Photo Source // Unsplash: Matthias Oberholzer

Tech Terms: Responsible AI

AI is only as strong as the trust behind it. In the enterprise software space, that trust isn’t optional – it’s the foundation for innovation, compliance, and customer confidence.