AI in Action for CX & Contact Centers

When we launched Echo, our next-generation transcription model, we set a new standard for accuracy, language support, and affordability across the contact center industry. ElevateAI Echo was built from the ground up to help teams capture conversations with clarity and speed, post-call, unlocking smarter insights with fewer compromises.

AI is only as strong as the trust behind it. In the enterprise software space, that trust isn’t optional – it’s the foundation for innovation, compliance, and customer confidence.

In enterprise contact centers, memory isn’t optional. Memory is everything.

In every modern enterprise, knowledge is the true competitive advantage. But information alone isn’t power – it’s how you organize and use it that matters.