Enterprise AI Insights

AI in Action for CX & Contact Centers

Discover strategic insights, real-world applications, and innovation trends driving enterprise AI – from the team behind ElevateAI.

Celebratory sparklers

Echo Just Got Smarter: Introducing Echo Real-Time Transcription

When we launched Echo, our next-generation transcription model, we set a new standard for accuracy, language support, and affordability across the contact center industry. ElevateAI Echo was built from the ground up to help teams capture conversations with clarity and speed, post-call, unlocking smarter insights with fewer compromises.
Colorful Keys Photo Source // Unsplash: Chunli Ju

Tech Terms: API Keys

In the world of enterprise software, every connection counts – especially when it involves customer data. Whether you’re linking platforms, feeding analytics, or powering AI, you need a secure way to connect systems without compromising security and control.