Tech Terms: Human-in-the-Loop (HITL)
by Amanda Dingus
September 30, 2025
AI is fast. Humans bring judgement.
Enterprise AI Insights
AI Use Cases
Discover strategic insights, real-world applications, and innovation trends driving enterprise AI from the team behind ElevateAI.
by Amanda Dingus
September 30, 2025
Tech Terms: Empathy in CX
by Amanda Dingus
September 23, 2025
In contact centers, the most valuable skill isn’t speed, technical knowledge, or even multitasking. It is empathy.
Your Patients Are Talking. Is Your Healthcare System Listening?
by Ashley Griggs
September 23, 2025
For enterprise healthcare systems, voice interactions aren’t just service touchpoints. They are clinical signals, operational data points, and regulatory requirements.