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Discover strategic insights, real-world applications, and innovation trends driving enterprise AI – from the team behind ElevateAI.

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Unlocking the Future of Contact Centers

NiCE VP of AI Products – and NiCE ElevateAI GM and Founder – Neeraj Verma recently sat down with CMSWire to discuss the future of contact centers, innovative technologies, and the models and mindset underpinning the latest releases across ElevateAI.

Next-Gen Transcription: Introducing Echo by ElevateAI

At ElevateAI by NiCE, we’re redefining what’s possible in AI-powered, next-gen transcription. Introducing Echo: ElevateAI’s Next-Generation Transcription Model We’re excited to debut Echo, our next-generation transcription model, delivering a major breakthrough in AI-powered transcription technology.