Innovation

Echo: ElevateAI’s Next-Gen Speech-to-Text API! We’re excited to introduce Echo, the latest breakthrough in transcription technology from ElevateAI by NICE. Introducing Echo from ElevateAI by NICE Our innovative new Echo model represents the next evolution of speech-to-text solutions, setting new standards in accuracy, speed, and cost-effectiveness.

We are excited to announce the release of our groundbreaking Generative AI API features, tailored specifically for the contact center industry! With this innovative ElevateAI release, we are empowering contact centers worldwide to revolutionize customer interactions like never before.

Meet ElevateAI by NICE If you’re a contact center looking for an affordable, reliable, and accurate speech-to-text transcription service, look no further than ElevateAI. In 2022, NICE, the worldwide leader in AI-powered self-service and agent-assisted CX software, launched ElevateAI to make every CX application smarter.